​PURPOSE STATEMENT: 

Provide administrative support to Risk Manager to ensure efficient function of all risk management activities.

​ESSENTIAL FUNCTIONS: 

• ​Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department.
• Ensuring confidentiality of all patient information.
• Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers.
• Maintain all accurate and current logs as assigned
• Familiar with risk management concepts, practices and procedures
• Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner.
• Creating spreadsheets and maintain data bases and, prepare reports and documents as needed
• Answer telephone calls and take messages and/or transfer calls as appropriate
• Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service.
• Effective time management

​OTHER FUNCTIONS:  

• Comply with all Bowling Green and Acadia training assignments
• Adhere to all Bowling Green/Acadia Policy and Procedures.
• ​Perform other functions and tasks as assigned.

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​High school diploma or equivalent required.   
• ​Associate’s degree preferred.  
• Effective computer skills, including Office365, Excel, Microsoft Word and Teams

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​Not Applicable 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.