PURPOSE STATEMENT:
Ensure compliance by supporting the patient’s perspective and ensure patient rights are protected.

ESSENTIAL FUNCTIONS:
• Review all discharged patient records daily for completeness and to meet regulatory standards.
• Perform data abstraction and analysis to meet specific requirements by various payers and regulatory
bodies.
• Collect and present data in a useful format to drive facility performance improvement initiatives.
• Attend performance improvement meetings, participate in projects and provide support in meeting
routine regulatory goals.
• Assist the department director in routine departmental assignments and assigned tasks.
• Collaborate with clinical teams on patient safety and quality of care issues.
• Participate in risk management process and quality of care initiatives.
• Participate in development quality improvement plans and goals for the facility, and support
implementation process to achieve performance goals.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When
patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety
is a top priority.

OTHER FUNCTIONS:
• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High school diploma or equivalent required.
• Bachelor's degree in health services preferred.