We are looking to add a compassionate Admissions Assistant to our amazing Keystone team!
Keystone Treatment Center is a 126 Bed Treatment Center providing services to adults on an inpatient basis. Keystone is located in Canton SD, just a short drive from Sioux Falls, SD.
PURPOSE STATEMENT:
Responsible for the admission and registration of incoming patients.
WHO ARE WE
Established in 1973, Keystone Treatment Center has excelled in providing comprehensive individualized care for individuals who are suffering with Chemical Dependency, Compulsive Gambling and Co-occurring Mental Health Conditions. We are a nationally recognized and respected treatment center that offers both inpatient and outpatient treatment in an atmosphere of Trust, Honesty and Responsibility. Keystone is proud to offer a full continuum of recovery services including Assessments, Medical Detoxification, Rehabilitation, and Continuing care. Services are grounded in the 12 Steps of Recovery and a number of evidenced based therapeutic interventions that are designed to meet the unique needs of the patients who are entrusted in our care.
BENEFITS
Keystone Treatment Center provides a comprehensive package of benefits for our nurses. Current benefits include:
SHIFTS AND HOURS
TRAINING AND ORIENTATION
Keystone Treatment Center is committed to Training and Safety. All New Hire staff will attend a 2 Day Facility Orientation and Patient Treatment Program Overview.
ESSENTIAL FUNCTIONS:
· Greet and search new patients and those transporting patients upon arrival.
· Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies, and answering phones.
· Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility.
· Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
· Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
· Demonstrate a positive, empathetic, and professional attitude toward customers always.
· When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
· Ensure the well-being of patients and provide a positive, supportive, and structured environment.
· Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems.
· Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.
· Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.
· May obtain patient's vital signs, height, and weight as assigned and document in the patient record.
· Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
· Complete and maintain required documentation.
· Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
· Coordinate transportation with an appropriate staff member.
· Recognize that patient safety is a top priority.
· Data Entry
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
LICENSES/DESIGNATIONS/CERTIFICATIONS:
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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