Join our Henry Ford Behavioral Health team as a Full-time Behavioral Health Admissions Assistant!

Shift Options:

• Full-time / Evenings: 3:00 p.m. – 11:00 p.m. (3 - 12 hour shifts w/every other weekend rotation)
• Full-time / Evenings: 11:00 p.m. – 7:00 a.m. (3 - 12 hour shifts w/every other weekend rotation)

Acadia Healthcare and Henry Ford Health System have formed a joint venture to develop, construct and operate a new state-of-the-art two story 192-bed behavioral health hospital.  Henry Ford Behavioral Health Hospital will address the ongoing need for psychiatric access for the Greater Detroit Metro area. 

This hospital will expand geographic coverage and enable care for a broader region of Southeast Michigan.  Located in West Bloomfield, MI the newly constructed Henry Ford Behavioral Health Hospital will share the campus with Henry Ford West Bloomfield Hospital. 

ESSENTIAL FUNCTIONS:

• Greet and search new patients and those transporting patients upon arrival.
• Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones.
• Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive, supportive, and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems.
• Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.
• Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.
• May obtain patient's vital signs, height, and weight as assigned and document in the patient rec

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree is preferred; Social Services field is a plus.
• One or more years’ experience in healthcare preferred

HFORD

#LI-HFBF