Acadia Healthcare

Patient Account Representative - Hillsville

Job Locations US-VA-Galax
Job Post Information* : Posted Date 17 hours ago(8/27/2025 3:44 PM)
ID
2025-77901
# of Openings
1
Job Family
Administrative Support

Overview

Come join our team as a Patient Account Representative, at the Life Center of Galax-Hillsville! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

 

BENEFITS:

  • Medical, dental, and vision insurance
  • 401 (k) plan
  • Paid time off including Personal, Vacation, Sick, Extended Sick, and holidays

Responsibilities

Verify and document detailed patient insurance benefit and eligibilty information in HMS, logs and in financial charts for all inpatient and outpatient services.

 

Veryfi eligibility for all Medicare patients and printout eligibility inqury.

 

Check in/register patients when needed to include financial counseling, payment collections, etc. 

 

Post physician charges intop PMC and keep physician logs updated.

 

Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

 

Create financial charts for each inpatient and/or outpatient admission.

 

Obtain required patient signatures/data for all services. 

 

Collect patient payments as identified. All collected payments must be logged in the designated tracking tools and reconciled. Payment collections must have corresponding receipt in receipt book and must be securely locked until taken to responsible party for deposit.

 

Assist the Busniess Office by obtaining insurance claim status for unpaid claims when assigned to a claim status project. 

 

Perform other functions and tasks as assigned. 

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· High school diploma or equivalent required.

· Two years prior admissions and or collections experience in a hospital setting required, psychiatric experience preferred.

· Insurance billing/collections experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Not applicable

 

 

 

 

 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

GALAX

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