Harbor Oaks Hospital is looking for a passionate Assistant Director of Intake/Admissions to join our team!

Harbor Oaks Hospital, New Baltimore's leading Mental Health and Addiction Treatment Center is seeking a vibrant Assistant Director of Intake/Admissions to work at our facility in New Baltimore, MI.

 We offer a FANTASTIC benefits package!

• Medical, Dental, and Vision Insurance
• HSA & FSA Options
• Company Paid Basic Life & AD&D
• Disability
• 401(k) Retirement Plan - with company match
• Employee Assistance Program/Employee Discount Program
• Tuition Reimbursement
• Paid Orientation/Training
• ETO - Employee Time Off
• Paid Holidays
• Paid Time Off
• Personal Day
• Monthly Celebrations

Exempt Position

Afternoon/Evening/Nights

Salary Range $80K - $95K (depending on experience)

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PURPOSE STATEMENT: 

​Supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients. 

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ESSENTIAL FUNCTIONS: 

• ​Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.  
• ​Organize, plan and direct work assignments for Admissions staff. 
• ​Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. 
• ​Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs. 
• ​Adhere to established Patient Rights and ensures the Admissions staff comply. 

• ​Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.  
• ​Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process. 
• ​Maintain knowledge or milieu management. 
• ​Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies. 
• ​Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. 

• ​Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

​OTHER FUNCTIONS:  

• ​Perform other functions and tasks as assigned.

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:  

• MI RN "or" MSW is required​ for this position
• ​Four or more years’ of experience as an admissions manager or in another admissions capacity.   May be required based on State licensure requirements.  

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 
• ​First aid may be required based on state or facility. 

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We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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