PURPOSE STATEMENT: 

Ensure the well-being of patients and provide a positive, supportive, and structured environment, under the direction of charge nurse or supervisor

ESSENTIAL FUNCTIONS: 

• Ensure the well-being of patients and provide a positive, supportive, and structured environment, under the direction of charge nurse or supervisor. 

• Administer prescribed medications to patients according to established protocols and physician orders. 

• Prepare and organize medication doses, including oral, topical, and other forms as directed. 

• Ensure medications are stored and handled in accordance with safety guidelines and regulatory requirements. 

• Document patient interactions and report changes in patient conditions or behaviors by communicating with team.  Significant changes are reported to nurse immediately. 

• Document timely, accurate, and appropriate information in patient medical record. 

• Identify self to patient and visitors promptly and respond to patient requests quickly. 

• Respond to distressed patients in a non-threatening manner and attempt to understand the source of distress. 

• Apply de-escalation techniques to help manage patient’s emotions, behavior, and participation in treatment. 

• Communicate clearly and effectively to patients, family members, guests, and other members of the health care team. 

• Adherence to work schedule and overall attendance. 

• Follow established policies, procedures, and standards for patient care. 

• Stay informed about changes in medication practices and healthcare regulations. 

• Participate in ongoing training and professional development as required. 

• Collaborate with other staff in working with the population of the facility to treat and rehabilitate. 

• Demonstrate a positive, empathetic, and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

OTHER FUNCTIONS:  

• Perform other functions and tasks as assigned. 

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• High school graduate or equivalent
• Completion of an accredited Medication Aide program
• Current listing on the NC DHHS Medication Aide registry
• Knowledge/experience working with chemically dependent patients preferred.
• CPR/CPI (provided by facility)
• Must be 18 years of age based on company policy
• Knowledge of 12-Step program preferred
• Ability to work with male and female, adult (18-over) substance abuse/dually diagnosed population.
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LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• Certification as a Medication Technician/Aide, as required by the state in which the facility is located. 

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 

• First aid may be required based on state or facility.