​PURPOSE STATEMENT: 

​Plan, direct or coordinate the administrative and/or operational services of the facility. This role will be focused in the outpatient and ECT program.

​ESSENTIAL FUNCTIONS: 

• ​Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.  
• ​Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.  
• ​Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. 
• ​Provide advanced level administrative support for a department or facility.  
• ​Oversee and evaluate office automation and information technology needs, as directed.  

• ​Serve in a highly visible capacity as resource for facility, including frequent interactions with internal and external customers.  
• ​Assist in monitoring professional staff credentialing process, including collection of documentation, verification of credentials and licenses, as directed. 
• ​Develop policies and procedures for the administrative department. 
• ​Attend staff meeting, take notes and prepare minutes.  
• ​Handle confidential and sensitive information.  

​OTHER FUNCTIONS:  

​Perform other functions and tasks as assigned. 

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​High school diploma or equivalent required.   Bachelor's degree preferred.  
• ​Two plus years’ administrative experience required.  

• ​Knowledge of administrative and clerical procedures and systems such as managing files and records.  

​

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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